System and API integration
We define the source of truth for each field and when changes are sent. Reference data, authentication, exchange logs and retries are configured, with duplicate prevention for repeated events.
Service area
Integrations, 1C and equipment
We connect software and equipment through available interfaces so information follows agreed workflows.
How the solution works
Select a stage to explore the work
Network racks in a server room — Brett Sayles · Pexels Ethernet network switch — Dima Krivoy · Pexels Developer writing code on a laptop — Mikhail Nilov · Pexels
Source. Select the events and fields to exchange.
Validation. Validate format, permissions and required fields.
Exchange. Transfer data with duplicate and error handling.
Confirmation. Reconcile the result and record the operation.
Service directions 12 ↗
How we approach the work
What this service covers
We check product versions, available APIs, data formats and access terms first. Restricted interfaces may require separate approval.
1C integration
We check the 1C configuration, version and customisations. Counterparty, order, stock or payment exchange and conflict rules are agreed, then tested on a copy or controlled sample before production use.
Messengers and chatbots
Messages can create requests and trigger agreed notifications. A bot can collect details, show status and hand over to staff. Available actions depend on the channel API, accounts and service rules.
Telephony and contact centers
Call events can identify customers, open request records and build contact history. Routing and staff permissions are agreed. Call recording and retention require separately defined operating conditions.
Equipment and IoT
Device protocols and documentation are checked before data collection, availability monitoring and event transfer are built. Offline periods and invalid readings are handled. Remote control needs separately agreed logic and permissions.
Illustrative scenario · not a completed project
How this could work at your site
An order starts in a customer portal and is sent to accounting. Agreed statuses and references come back. A connection failure is logged and retried without creating a second order. Staff can see failed exchanges.
Discuss a project ↗Source
Select the events and fields to exchange.
Validation
Validate format, permissions and required fields.
Exchange
Transfer data with duplicate and error handling.
Confirmation
Reconcile the result and record the operation.
What you receive
Deliverables and handover
- Working exchange for agreed scenarios.
- Field mapping, error logs and retry rules.
- Access and integration maintenance documentation.
Scope, equipment, schedule and price are agreed after reviewing your requirements and surveying the site where needed. This example illustrates the approach; the final design is tailored to your site.
ТОО «СМУ БАСТАУ»
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Tell us about the site and the task so we can discuss the right scope.