CRMCIC
CRM for internet providers: customers, requests and connections in one system.
SMU Bastau LLP · Karaganda
From groundwork to connected, digital operations
We dig trenches, install poles, lay fibre and splice it. We connect internet services, build local networks, set up surveillance and develop software. One contractor for the complete scope of your site infrastructure.
Your infrastructure. One contractor.A complete project or a single stage of work.
Category II licence№ 18008322 · 24.04.2018 · Construction and installation
Specialist certificatesFibre, GPON, networks, 1C and cloud technologies
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Service area
What we can deliver for your site
Choose a single service or bring construction, connectivity and digital systems together in one project. Open a service to explore its scope.
Construction and connectivity
From preparing the site and cable routes to working internet, surveillance and ongoing maintenance.
Video · Sergei Starostin · Pexels
Groundworks and installation
Trenching, route preparation, pole installation and infrastructure works.
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Video · Sergei Starostin · Pexels
Fibre-optic network construction
From route preparation and cable laying to splicing, testing and commissioning.
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Photo · dlxmedia.hu · Unsplash
Internet and site connectivity
Fibre, radio links, backup internet and inter-site connectivity, subject to availability.
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Video · Dima Krivoy · Pexels
Structured cabling, LAN and Wi-Fi
Structured cabling and local networks for buildings and sites.
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Photo · Giant Asparagus · Pexels
Video surveillance
Selection and installation of cameras and surveillance systems.
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Photo · panumas nikhomkhai · Pexels
Technical maintenance
Ongoing support for networks, equipment and software after launch.
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Software and automation
From websites and mobile apps to CRM, billing, integrations and digital business workflows.
Photo · Mikhail Nilov · Pexels
Software and website development
Systems, web apps and websites designed around real business needs.
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Photo · Vjanodic WERSOV · Pexels
CRM, ERP and automation
Organizing customer workflows, records, documents and analytics.
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Photo · Brett Sayles · Pexels
Integrations, 1C and equipment
Data exchange across applications, services, telephony and devices.
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Photo · Julio Lopez · Pexels
Billing, payments and online sales
Recurring services, payment flows, online stores and B2B portals.
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Photo · Wojciech Kotlicki · Pexels
Audit, quality and system evolution
Assessment, migration, testing, deployment and ongoing support.
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Photo · ANTONI SHKRABA production · Pexels
Analysis, specifications and prototypes
Define requirements before development or installation begins.
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How we work
A clear path from first discussion to launch
We agree on the scope, timing and expected outcome for each stage in advance.
Discuss the need
We clarify the site, workflows, users and expected outcome.
Define the solution
We agree on requirements, scope and suitable technologies.
Deliver in stages
We develop, install or integrate, then review the result.
Launch and support
We hand over the solution and discuss support under agreed terms.
Solutions
Product solutions
Status is shown clearly: a concept or work in progress does not mean a product is ready to deploy.
BillingCIC
A planned system for service records, charges, payments and CRM connectivity.
Feature availability and deployment terms are confirmed separately.
Technology shaped around the project
Technology, integrations and operating requirements are selected after project analysis.
Software and data
CRMCIC lists C#, ASP.NET Core, PostgreSQL and Linux. For custom projects, technology is selected based on requirements and existing infrastructure.
Web and mobile solutions
Corporate websites can use WordPress. Mobile projects use a native or cross-platform approach based on requirements.
System data exchange
Available APIs, webhooks and agreed file formats are used. Feasibility depends on product version and access terms.
Operations
Access rights, logging, backups and updates are considered during design; capacity and availability targets are agreed separately.
For different industries and sites
We shape the approach and scope around workflows, location and existing infrastructure.
Frequently asked questions
We discuss the key terms before work starts.
How do we start without a technical brief?
Describe the current need, the site and the desired result. We can help define requirements and a sequence of work.
How are price and timing determined?
Estimates depend on scope, integrations, data volume and operating conditions. Stage costs and timing are agreed before that stage begins.
Can a new system connect to 1C or equipment?
Feasibility depends on product version, interfaces and access terms. We check this during a technical review.
Who owns the source code and documentation?
Code transfer, licensing, documentation and support terms are set out in the contract.
Contacts
Message on WhatsApp Let’s discuss your project
Call or email us. Tell us which service you need and where the site is located to get the conversation started.
Mobile phone+7 705 306 00 92
Landline+7 7212 996666
Emailoffice@bastau.asia
Address42 Novaya St, KaragandaKaraganda, Kazakhstan